At Alen, we believe wellness begins with pure air. Our award-winning purifiers offer relief from allergies, asthma, pollution, odors, and more. So you can breathe better, feel better, and live better—for life!
When you purchase an Alen Air Purifier, we proudly support it with the industry’s first and only FOREVER GUARANTEE. If anything goes wrong with your purifier, our in-house product experts will help you solve the problem. If they can’t, we’ll happily ship you a free replacement—fast!
What Alen's warranty covers.
FACTORY WARRANTY (1-Year)
With valid proof of purchase and an intact ratings label, we warrant your Alen Air Purifier to be free from defects in materials or workmanship for one year from the date of purchase. Extend your one-year warranty to five years with product registration.
If conditions of this warranty are met, Alen will, at its option, either furnish a replacement part or replace your air purifier provided the product is determined by Alen to be defective as a result of faulty material or workmanship while in normal use. Replacements at Alen’s option may be Certified Refurbished units in like-new condition. Alen’s sole obligation under the factory warranty is to replace defective parts or replace your air purifier free of charge.
Provided that the unit is registered and enrolled in an active filter subscription with Alen, we warranty your purifier to be free from defects in materials or workmanship for the life of the unit. To activate your lifetime warranty, please register your Alen purifier and enroll in a filter subscription here.
*All Alen warranties are transferrable. Contact our Customer Service team for details at email@example.com or call 1-800-630-2396.